Automate Sinch SMS campaigns using real-time ticketing data from TickX
Sinch is a global communications platform that enables businesses to connect with customers through reliable, large-scale SMS messaging. With the TickX and Sinch integration, experience providers can trigger automated SMS campaigns using real-time ticketing data, sending timely messages based on booking behaviour such as ticket purchases or add-ons.
TickX connects major ticketing systems to Sinch
Reach customers on the go with automated SMS marketing on Sinch
- Trigger automated SMS campaigns based on real-time booking behaviour
- Deliver tailored automated messages across the full customer journey, from pre-purchase to post-event
- Increase conversions through timely, personalised outreach
SMS Triggers
Automate Sinch SMS messages based on real ticketing behaviour
With TickX you can trigger automated SMS messages in Sinch based on real customer actions.
Offer post-purchase ticket upgrades to increase revenue
Drive demand with pre-sale campaigns
Capture post-event reviews and customer feedback
Explore the full list of CRM, advertising, and marketing platforms TickX integrates with
Answers to common questions about how TickX works with Sinch
Is TickX a replacement for Sinch?
No. You continue managing SMS campaigns directly in Sinch. TickX enhances your marketing by enabling you to trigger SMS messages based on real-time ticketing behaviour, helping you send more timely and relevant communications.
What does the TickX and Sinch integration do?
The TickX and Sinch integration allows you to trigger automated SMS messages based on real-time ticketing activity. Messages can be sent when specific customer actions occur, such as booking tickets, attending an event, or completing a purchase.
How can TickX improve my Sinch SMS campaign performance?
TickX improves Sinch SMS campaign performance by enabling you to send SMS messages based on real-time customer behaviour. By triggering messages at key moments in the customer journey, you can deliver more timely and relevant communications that increase engagement and conversions.
Do I need technical expertise to set up Sinch SMS triggers?
No technical expertise is required to set up Sinch SMS triggers with TickX. Marketers can easily configure automated SMS triggers based on ticketing activity using a simple interface. Once connected, messages are automatically sent when specific customer actions occur.
What kind of event triggers can I use for automated Sinch SMS campaigns?
TickX allows you to trigger automated SMS campaigns based on key moments in the customer journey. Current trigger types include:
- Pre-event – send know-before-you-go reminders ahead of the event
- Post-event – follow up after the event with a review request
- Post-booking – send confirmation messages or upgrade offers
- Post-purchase survey – collect feedback after a purchase
- Post-sign-up survey – reach out to a list of interested audience members
Use real-time ticketing data to power automated Sinch SMS campaigns
See how to turn ticketing data into high-performing Sinch campaigns
