Grow revenue after checkout with ticket upgrades and self-serve changes
Grow revenue after the ticket sale with self-serve ticket upgrades and booking changes, without adding work for your team.
More revenue from bookings you have already won
Real results from experience providers running TickX PostRev alongside their existing ticketing system, not in place of it.
Flexible Upsells and Upgrades
Drive last-minute purchases
Maximise revenue after the ticket sale with self-serve ticket upgrades. Encourage customers to upgrade and enhance their experience before they arrive, driving additional revenue without disrupting their plans.
Ticket Upgrades
Let customers upgrade to better seats or premium tickets as the event approaches, with the order updated automatically.
Seamless Order Updates
Every upgrade or change writes straight back to your ticketing system and sends the customer an updated confirmation, with no manual work for your team. TickX IQ can then bring customers back before they attend with CRM triggers through your own email platform, growing incremental revenue from post-purchase upgrades.
Capture Customer Data
Get deeper insights into your customers
Personalise experiences and drive repeat sales with accurate attendee and customer insights
Maximise customer lifetime value
Boost the lifetime value of your customers by offering ticket upgrades and capturing valuable attendee data to drive repeat sales.
Self-Serve Customer Tools
Eliminate unnecessary overhead
Reduce admin costs and support demands while enhancing customer satisfaction by allowing customers to handle their own bookings.
Convert support costs into revenue with upgrades and change fees
Reduce ticketing admin workload with automation
Keep ticketing inventory accurate and up-to-date
Empower customers with self-serve ticket management
Works with existing systems to keep your processes consistent.
Syncs ticket data automatically and in real-time—no manual updates needed.
Offers express checkout and convenient payment methods for customers.
Accept payments from various gateways, including Stripe.
TickX PostRev FAQs
TickX PostRev opens a second revenue moment between the ticket purchase and arrival, letting customers upgrade their tickets, reschedule and manage their own booking without contacting support. It runs on top of your ticketing system, so every change writes straight back to it. PostRev works alongside TickX Flows, so the checkout and the post-purchase experience run as one journey.
Can customers upgrade their tickets after checkout?
Yes. TickX PostRev lets ticket holders upgrade their tickets after the initial purchase, without contacting support. The upgrade updates their order in your ticketing system and they receive an email with the revised order, so you grow revenue after the sale and customers seamlessly enhance their experience.
Can customers reschedule their booking or change the date and time?
Yes. PostRev gives ticket holders self-serve date and time changes, with any change fee collected at the point of the change. The booking updates in your ticketing system and the customer receives a confirmation email, so routine changes happen without a support ticket.
How does PostRev reduce support overhead?
By letting ticket holders manage their own bookings. Upgrades and date or time changes run through a self-serve surface that writes straight back to your ticketing system, so your team handles fewer manual requests while those changes still add revenue.
When is the best moment to grow revenue from a booking?
At two moments. TickX Flows presents upgrades and add-ons inside the checkout, and TickX PostRev opens a second moment between the purchase and arrival for ticket upgrades, when anticipation is highest.
The ticket is only the first sale. TickX PostRev turns the wait before arrival into ticket upgrades and self-serve changes that add revenue, without adding work for your team.
Drive more revenue with PostRev
Drive new revenue and deepen customer connections with every post-purchase interaction. Book a demo to see PostRev in action.
