Fire SendGrid emails from live ticketing events with TickX

SendGrid, part of Twilio, is an email platform used to send transactional and marketing email at volume. With the TickX and SendGrid integration, booking events trigger SendGrid emails automatically, and segments built from real ticketing data sync to SendGrid Marketing Campaigns as contact lists.

See it in Action

TickX connects major ticketing systems to SendGrid

+ More

EMAIL TRIGGERS

Send SendGrid emails the moment a booking happens

TickX fires a SendGrid email from each booking event you choose, so reminders, offers and follow-ups go out on time without a manual send.

Trigger pre-visit reminders and post-event surveys from the visit date on each booking.

Recover abandoned checkouts with an email personalised to the tickets the customer was viewing.

Keep designing templates in SendGrid while TickX decides when each email goes out and supplies the booking details.

Audience Builder

Sync ticket-buyer segments to SendGrid Marketing Campaigns

Segments built in the TickX audience builder land in SendGrid as contact lists and update as new orders arrive, so newsletters and promotions go to the buyers they were planned for.

Build lists from ticket type, event, order value and time since the last booking.

Use the marketing opt-in captured at checkout as a filter, so promotional email only reaches customers who agreed to it.

Stop re-uploading CSV exports before every campaign, because lists refresh on their own.

See it in Action

Explore the full list of CRM, advertising, and marketing platforms TickX integrates with

Learn More

SendGrid + TICKX INTEGRATION FAQS

Answers to common questions about how TickX works with SendGrid

Connect your ticketing data to SendGrid with TickX, painlessly. TickX fires SendGrid emails from booking events and syncs audience-builder segments to SendGrid Marketing Campaigns as contact lists that refresh as orders arrive. No re-uploading exports before every send.

What does the TickX and SendGrid integration do?

TickX connects your ticketing data to SendGrid in two ways. Booking events trigger SendGrid emails, and segments built in the TickX audience builder sync to SendGrid Marketing Campaigns as contact lists that stay current.

What kinds of emails can TickX send through SendGrid?

Typical sends include pre-visit reminders with timings and access details, post-event surveys, add-on offers after purchase and abandoned checkout follow-ups. Each one is tied to a booking event, so it reaches the customer at the point in their visit it was written for.

Do SendGrid contact lists update automatically?

Yes. When a new booking matches a segment's criteria, TickX adds that buyer to the SendGrid list, so the list you send to on Friday reflects bookings made that morning.

TickX triggers SendGrid emails from real bookings and keeps your contact lists current.

See how to turn ticketing data into better-timed SendGrid emails

We’ll show you how to trigger SendGrid emails from real bookings and keep your contact lists current, without changing how you build templates in SendGrid.

+ More