No. You continue managing email campaigns directly in Mailjet. TickX enhances your marketing by enabling you to trigger email messages based on real-time ticketing behaviour, helping you send more timely and relevant communications.

The TickX and Mailjet integration allows you to trigger automated email messages based on real-time ticketing activity. Emails can be sent when specific customer actions occur, such as booking tickets, attending an event, or completing a purchase.

TickX improves Mailjet email campaign performance by enabling you to send email messages based on real-time customer behaviour. By triggering emails at key moments in the customer journey, you can deliver more timely and relevant communications that increase engagement and conversions.

No technical expertise is required to set up Mailjet email triggers with TickX. Marketers can easily configure automated email triggers based on ticketing activity using a simple interface. Once connected, emails are automatically sent when specific customer actions occur.

TickX allows you to trigger automated email campaigns based on key moments in the customer journey. Current trigger types include:

• Pre-event – send know-before-you-go reminders ahead of the event
• Post-event – follow up after the event with a review request
• Post-booking – send confirmation messages or upgrade offers
• Post-purchase survey – collect feedback after a purchase
• Post-sign-up survey – reach out to a list of interested audience members