TickX Booking Layer
TickX Marketing Tools
Take your customers through a beautifully branded and UX optimised ticket purchase journey, to increase sales and keep your customers immersed in your universe from the first click.
We provide a one-stop shop for all your marketing integrations and tracking setup needs, with an array of tools available including Facebook and CRM integrations, complete ecommerce tracking and unique TickX tools designed with online ticketing in mind.
See realtime, actionable analytics in our dashboard, which lets you monitor ticket sales, revenue, performance and location all in one place. Designed in consultation with Ticketing and Marketing managers, our analytics provide teams with the data they need to drive smarter actions.
Lightning Fast Calendar
Fully branded calendar view. Filter by seat quantity, time, price, ticket type and more with lighting fast responses.
Seatmaps designed to pinch and zoom, with the option to find the best tickets in the house. We support complex seatmaps including tables, booths and theatres in the round.
Offer customers a final chance to upgrade with enhanced package messaging and imagery.
Flexible tickets for timed entry
Give customers the option to opt in to a flexible ticket without the need or additional ticket types with our Auto-flex upgrade.
If you are running a team based activity, give your customers the option to choose their own team with our reactive team selection module.
Link directly to your restaurant partner, so customers can make a reservation at the same time as booking their tickets with a 20% take-up rate
Post purchase surveys
Understand more about your customers with our customisable surveys, which are triggered immediately post purchase- no navigation required!
Post purchase videos
Turn your bookers into micro-influencers with personalised post-purchase videos, which are shared across social media channels
Unique booking flows
Set up unlimited booking flows on unique trackable URLS. These can be segmented by number of tickets, price band, date and even apply hidden discount codes, to show your customers exactly what you want them to see.
Audience builder and exporter
Record and manage all your customers in one place, with our GDPR secure audience management tools. Build a list of your customers based on order value, date of purchase or survey answer. Export directly into Facebook, Google and CRM systems for direct and lookalike marketing. Launch new shows with the data you have already collected.
Use our intuitive tool to hide certain dates or time-slots from your website, or change the availability status to ‘sold out’ if you need to hold tickets back. Achieve this in 30 seconds, rather than removing and re-adding tickets through your ticketing system.
Drive customers to sign up using our sign up widget, and gather additional insights via a quick survey and attribute revenue back to signups in our dashboard.
Facebook Conversion API integration
Employ a belt and braces approach to Facebook tracking with our direct integration with the Facebook Conversion API, which helps track sales across domains and after multiple steps to purchase.
Complete Tracking Setup
Our out of the box complete tracking setup integrates directly with Google Tag Manager. See complete Ecommerce tracking in Google Analytics as well as support for tracking at every step of the customer journey, and additional tracking consulting provided as a part of our service.
Realtime Sales Analytics
We show you realtime sales directly through the dashboard with key metrics including revenue, tickets, transactions, average order value and average ticket price.
Track which of your timeslots is performing best, and better understand customer booking patterns such as time of purchase and average days til performance.
Signup and Survey Analytics
Ask your customers the questions you want to know, to better understand who they are coming with, their demographic and where they found out about the show, with a 70%-90% completion rate.