The Palace Theatre Manchester offers BSL, audio described and captioned performances. There's also an audio introduction and video online about their audio described performances.
The venue box office has a low counter and level access from the street. There is also lift access from the foyer of the theatre. Wheelchair spaces are located on the circle on row R, as there is not lift access to the stalls. Accessible toilets are also located on the circle level.
Visitors can also use the Sennheiser system and Mobile Connect apps. There is also a dual channel infra-red sound enhancement in the auditorium.