The Palace Theatre often has BSL, audio-described and captioned performances scheduled. There is also a an audio-description of the venue available online and an audio video for their performances.
The box office is on street level and has a lowered counter. There is lift access from the foyer to the circle, however there is not lift access to the stalls.
The Palace Theatre is equipped with a Sennheiser system available through Mobile Connect App. Alternatively the venue has headsets available to hire.