Got a question, complaint or just have something to say? Send us an email at firstname.lastname@example.org – we’re very friendly!
If you’d like to join our Partner Programme or advertise with TickX, drop us a message at email@example.com.
TickX is the easiest way to discover events, comparing over 100 ticket sellers across music, comedy, theatre, sport, cinema and attractions.
We do not sell tickets for events, instead, we list over 100 of our partnered ticket sellers. At purchase, you will be connected with the corresponding ticket seller who will then fulfil the order.
If the event has been cancelled or you need to change something to do with your purchase, you will need to contact the ticket seller you purchased your ticket with.
We showcase events from our partnered ticket sellers. We work with big sellers you know, like Ticketmaster, and the smaller ones you might not, meaning you can enjoy unforgettable experiences at the best price.
TickX does not sell tickets directly, therefore we cannot your issue your confirmation or the physical ticket.
The best way to find out the status of your tickets is to contact the seller directly, you can find a full list of contact information for our ticket sellers here.
If you are unsure of your ticket seller, please contact us at firstname.lastname@example.org and we’ll be happy to help.
If you want your events to appear on TickX, fill out our event submission form so we can get things started. We look forward to hearing from you!
When you find the tickets you want and go to buy them, you’ll be connected to that ticket seller.
Then, that ticket seller will pay us a small fee for helping you find them. Don’t worry, we make sure that won’t affect how much you pay.
It’s a simple, hassle-free way to search for the best tickets. Don’t worry about having to open a hundred tabs, with TickX you can compare all the options in one place and easily find the cheapest prices. That goes for music, theatre, comedy, sport, cinema and more.
The TickX app is available on both Google Play and the App Store so you can discover events, search for tickets and get alerts about your favourite artists while you’re on the go.
Find out more about the app and how to download it here.
If you would like to join as one of our ticketing partners, let us know at email@example.com and our Business Development team will contact you.
You can update your contact preferences at any time from your profile page and choose which alerts and roundups you want to receive.
If you find a bug or something that doesn’t seem quite right, let us know at firstname.lastname@example.org! We want to make sure your experience on TickX is great, so don’t be shy about telling us when something is wrong.
TickX compares over 100 different ticket sellers which means that we have more tickets available than anyone else.
We aim to always offer you the cheapest tickets on the market, but if you do find a lower price elsewhere for a primary ticket that you have purchased with TickX, we will ensure to match it. This includes discount codes and sale prices for up to seven days after you purchase your ticket.
If you see the same event cheaper elsewhere, within 7 days of buying from TickX, we'll refund the difference.
Simply click on this link and follow the instructions: https://www.tickx.co.uk/about/price-match-guarantee/
We will happily refund the difference. Simply follow the instructions on the price match page and submit your claim; https://www.tickx.co.uk/about/price-match-guarantee/