Recover ticket sales you've already earned
70% of ticket carts never make it through checkout. Bring them back automatically — without switching your ticketing system.
Calculate your abandoned cart recovery →* Runs on top of your existing ticketing and email tools.
Works with the tools you already run
Don't see yours? Let's chat →
See what you're leaving on the table
Answer a couple of quick questions and TickX shows the slice you could recover from abandoned carts alone — no new ad spend, just the sales you almost had.
1. What best describes you?
Your abandoned cart calculator
Answer a couple of quick questions and your recovery estimate appears here.
You already paid to get them there
Around 70% of ticket carts never make it through checkout — the same range as online shopping everywhere, and not a sign anything's broken. Here's the part that stings: you already paid to get every one of those people to the page. They clicked the ad, opened the email, found their seats. Winning even a slice of them back can increase your revenue 3–5% — no new ad spend, just the sales you almost had.
How TickX recovers abandoned ticket carts
Most people who abandon didn't balk at the price — they got interrupted, and they meant to come back. TickX IQ makes sure they do. It notices when someone starts a booking and doesn't finish, then follows up automatically — a reminder about the exact seats, show, and ticket type they were looking at, sent while their intent is still warm. It runs on top of your ticketing system and through the email tools you already use. Set it up once and it quietly recovers sales every week.
How it works
It spots the drop-off
IQ segments the people who left by event, ticket type, day of attendance, and add-ons — so it knows exactly who walked and what they were after.
It follows up fast — because seats and dates don't wait
The first reminder goes out within the hour, a second the next day if they still haven't booked. With tickets the moment is perishable: wait too long and the good seats are gone or the show's sold out. Speed is what wins them back — and it's automatic, so you never have to chase anyone.
It works with what you already have
Through your existing ticketing system and your existing email tools. Nothing new to install, nothing to migrate, nothing for your box office to relearn.
That's what venues using TickX IQ typically win back — no new ad spend, just the sales that were already in motion. Shows and venues including The Devil Wears Prada, a New Musical use IQ to recover carts every week.
Doesn't my ticketing system already do cart recovery?
Usually not. Chasing down abandoned carts is a marketing job, not something most ticketing systems were built to do. Their job is to sell and issue the ticket; TickX helps you win back the ones that got away — on top of whatever system you run.
Common questions
When should an abandoned cart email be sent?
Fast. With tickets, the seat and the date are finite — someone who wandered off may find the show sold out, or simply move on, within hours. So the first reminder goes out within an hour of them leaving, and a second within a day if they still haven't booked. Speed is what wins these back, and it all happens automatically.
Do I need a separate email tool to recover abandoned carts?
No. TickX fires the recovery email through the email tool you already use — Mailchimp, Klaviyo, HubSpot, Dotdigital, or Iterable. Your sending setup, your deliverability, and your reporting all stay in one place. You're adding a trigger, not another platform to learn.
Does cart abandonment recovery work with my existing ticketing system?
Yes. It sits on top of the ticketing system you already run — nothing gets replaced. The recovery flow lives inside the checkout experience and sends through your existing email tool, so there's no migration and no change to how tickets get issued. Your box office doesn't have to do a thing.
Ready to collect what you've already earned?
Your recovery number takes about two minutes.
Calculate your abandoned cart recovery →